Please Note: Items not in stock or products not yet due in DO NOT COUNT towards your order value. Stock figures shown are a guide only and are not "live". # # # The Save Cart function is working and we recommend that you use this periodically. # # # # Please do NOT use your browser's Save as this will not work.
The SAVE Basket function can be used to save your order so you can return to it at a later stage.
We also recommend that you periodically SAVE your order if it is over 20 items.
To SAVE, click on View Basket and then on the black SAVE button. Retrieve your order by using the RETRIEVE button.
Please DO NOT USE the Save in your browser as this will not work.
Once in the store, you can navigate around by either using the headers above or below the text that reads like ... Catalogue > Header > Sub Header , click on header to go back to that section or catalogue to return to the main contents list.
Use the category menu on the left side of each page.
The Search function should be able to locate any product. Remember we use some abbreviations for characters, i.e. TT for Thomas the Tank Engine.
MOQ = Minimum Order Quantity - this is the minimum amount that should be ordered for a product. It may just be 1, but may be more.
Please order in multiples of the MOQ.
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What information do we gather?
We may gather information that relates to and can identify you (e.g. your name and address when ordering products) and information that does not identify you (e.g. a visitors behaviour patterns when they visit and move through our website).
How do we gather information?
Information is gathered in two ways:
Indirectly via the web site (see Cookies in Use below)
Directly when you buy an item or subscribe to an offer for goods or services.
What are cookies?
Cookies are small text files which a website may put on your computer or mobile device when you visit a site or page or use a particular feature of the site. The cookie will help the website to recognise your device on any further visit. Web beacons and Flash or other similar files can also do the same thing. The term cookies in this policy refers to all files that are used to store or collect information in this way.
In most cases, cookies improve a sites performance and enhance your user experience.
There are several functions cookies serve. For example, they remember your user name and preferences, analyse how well the website is performing, or allow us to recommend services we believe will be relevant and of most use to you.
Certain cookies contain personal information for example, if you click to remember me when logging in, a cookie may store your user name or enable a personal Hi John greeting.
Cookies may be either sessioncookies or persistentcookies. A session cookie will expire at the end of the user session, when the web browser is closed.
A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (they can however be deleted by the user before the expiry date).
Most cookies wont collect information that identifies you, and will instead collect more general information such as how a user arrives at and uses the websites, or a users general location.
Generally cookies fall into four different types:
· Essential cookies
· Performance Cookies
· Functionality Cookies
· Behaviourally Targeted Advertising Cookies
Essential cookies are necessary for basic expected functionality, such as keeping items in your shopping basket as you switch pages, or keeping you logged in. Refusing these cookies will usually break the operation of a site.
Cookies in use
For you to form a view of the intrusion or not of cookie use on this site and to aid your rights to privacy online we have run a detailed cookie audit and know this website uses these cookies:
Item Purpose More information
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org/
Use of your information
We might use your personal information to ensure any products or services you receive are correctly managed, or to contact you by email, mail or telephone to let you know about any of our products, services or promotions if you give us permission.
If you have subscribed to any services or purchased goods from us, we will use the information you provide to keep you updated on additional goods or services unless you tell us otherwise.
Accessing and updating your personal information
You can update your details and marketing preferences by e-mail at firstname.lastname@example.org or complete the form at http://www.severnside.co/updatedetails.html .
You have the right to access the personal information held about you. To obtain a copy of the personal information we hold about you, please send an email to us. There will be an administrative charge of £5.00 for providing a copy of this information.
No data transmission over the Internet can be entirely secure, therefore we cannot guarantee the security of your personal information or use of the website. Any information that you send is at your own risk and may be read by others. However, once we have received your personal information we use strict procedures to protect the security of your personal information.
Disclosing your information
We may disclose your personal information if we are required to do so by law or in good-faith believing such action is necessary to comply with the law.
We never sell personal information, or pass it to third parties for marketing purposes.
Where we store your personal information
The personal information that we collect is stored within the European Economic Area (EEA).
Changes to this Policy
If we change our Policy, we will post the changes on this page.
Please check the website regularly for any changes to this Policy.
If you dont feel were adhering to this Policy, what should you do?
If you believe that we have not adhered to this Policy, please notify us by email and we will try to solve the problem immediately.
TT Adventures: Lexi (NEW)
NEW for 2018
TT Adventures: Shane (NEW)
NEW for 2018
Railway Hat Child - Engine Driver (Adjustable) (new design)
TT Adventures: Hiro
TT Adventures: Rainbow Thomas (NEW)
ADDED during 2017
TT Adventures: Whiff (NEW)
NEW for 2018
TT Adventures: James
TT Adventures: Dash (NEW)
NEW for 2018
TT Adventures: Bill (NEW)
NEW for 2018
TT Adventures: Toby
TT Adventures: Ferdinand (NEW)
ADDED during 2017
TT Adventures: Gordon